The Caludon Centre, Coventry Mental Health Access Hub & Home Treatment Team (CRHT) Medical Secretary - Band 4 Permanent - 37.5 hours per week Who we’re Seeking: Applicants with secretarial experience to join our previous admin team in providing a comprehensive secretarial service to Medical Consultants and their clinical teams, supporting the growing demand for provision of care within Coventry Mental Health Access Hub & Home Treatment Team (CRHT). We’re looking for someone who is friendly and approachable with excellent communication skills, who can build working relationships and promote change and efficiency. As well as being a team player, you’ll need to work autonomously and promote a flexible approach and strong work ethic in order to prioritise, multi-task, and delegate workloads. Applicants will share our values of Compassion, Respect, Excellence, Collaboration & Integrity to present a professional image and maintain the highest standards of customer service and confidentiality. Interviews will take place face-to-face. The Job Role: As Medical Secretary, you will act as the first point of contact for the service, being required to exercise judgement and resolve problems using initiative, and to work unsupervised on a day-to-day basis to meet deadlines. You’ll manage a range of duties, organise workloads, including diary management, and respond to enquiries both internal and external to the organisation. The role can also include support to Consultants undertaking additional duties, e.g., Medical Director, Clinical Tutor, etc. This role includes a requirement to supervise and co-ordinate the Band 3 administrative staff functions and to support the Senior Admin Lead in providing a comprehensive and efficient service. At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond. We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities. These include: • generous annual leave entitlement which increases during your time with us • excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more • salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more • discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes • wellbeing support, including an in-house counselling service, external helpline and more • staff networks and support groups We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect. Skills and Experience: Your skills will include the ability to priorities, co-ordinate, and delegate your workload and that of other team members. Experience of supervising staff is desirable, as is carrying out appraisals, sickness meetings, etc. Knowledge and experience of Microsoft Office systems is essential whilst training will be provided for in-house systems such as Carenotes, Tracking, etc. The role is predominantly based on site, however, we can support some home working on a flexible rota basis in line with service needs, for which equipment will be provided. Home Wi-Fi network will be required with a confidential space to work in. For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements. This advert closes on Monday 29 Apr 2024 Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident